ITSM Solutions
((OTRS)) Community Edition
OTRS is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers. There are various ways in which this information, as well as customer and related data can be viewed
IT Service Management
Manage incidents simply and uncover the data needed to make forward-thinking strategy decisions. OTRS is an ITSM solution that scales and adapts your changing business needs.
Customer Services
Reduce costs and improve satisfaction by structuring customer service communication with OTRS. It’s feature-rich and easy-to -use
Corporate Security
Respond to attacks quickly, accurately, and transparently with OTRS. Automation and notifications take the guesswork out of crisis situations
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